Family Gateway North Updates

This private page is for residents and businesses of District 12 who want to know the latest information about Family Gateway North which is operated by Family Gateway. The mission of Family Gateway is to provide stability and life-changing supportive services to families with children experiencing homelessness. We provide shelter and resources to help families with children in Dallas and Collin Counties reach and maintain self-sufficiency. Our work is critical, as we operate the only emergency shelters in our community accepting new families of all kinds – single parents with kids, families with older male children, multi-generational families, same gender couples with kids, and large families with complex backgrounds. At the City Council meeting on January 26, 2022, we received unanimous approval from City Council, and there were no speakers against our rezoning project.

Click here to view our FAQs about Family Gateway North.

Click here to view our year-round volunteer opportunities.

Renovations

Renovations are complete at Family Gateway North! This space includes a Welcome Center, an Early Childhood Center, a Pre-School & Afterschool Learning Center, Outdoor Play Areas, Teleconference Pods, and more. We are grateful for our partnership with Vogel Alcove who is onsite to provide childcare and education support for our families.

Metrics to Date

January-December 2022	January-December 2023	January-December 2024	January-December 2025	January-February 2026
233 households served	121 households served	136 households served	154 households served	12 households served
79% exited to transitional or permanent housing	90% exited to transitional or permanent housing	95% exited to transitional or permanent housing	93% exited to transitional or permanent housing	94% exited to transitional or permanent housing
88 % single female head of household	58% single female head of household	49% single female head of household	72% single female head of household	75% single female head of household
71% African American	83% African American	83% African American	80% African American	88% African American
Average Length of Stay = 69 days	Average Length of Stay = 80 days	Average Length of Stay = 87 days	Average Length of Stay = 61 days	Average Length of Stay = 89 days

Upcoming Community Meetings

Our next community meeting will be later this year.

Wish List

When a family moves into our care, new bedding and toiletries are provided completely free of charge. For the most current list of needed items, please visit our Amazon Wish List by clicking the button below. Items purchased will be shipped directly to Family Gateway. Be sure to use Amazon Smile when you shop and select Family Gateway as your charity of choice. You can also purchase these items on your own and drop them off at Family Gateway North (19373 Preston Road, Dallas, TX 75252) or at our Resource Center (1421 W. Mockingbird Ln, Dallas, TX 75247).

Shop our Amazon Wish List

Donating Used Items

Looking for somewhere to donate used items? We are grateful to Casa View Thrift Store for agreeing to take, clean, sort and merchandise USED items donated on behalf of Family Gateway and for allowing our families to choose from any items in their store, whether or not they were donated by Family Gateway donors.

Donation bins for used items are located in the parking lot of Family Gateway North at 19373 Preston Road, Dallas, TX 75252. Learn more about our partnership with Casa View Thrift Store and how to donate used items online here.

Feedback Form

Would you like to submit questions or comments about Family Gateway North? Please click the button below to complete the online form.

Family Gateway North Feedback Form